Frequently Asked Questions
What types of vehicles are compatible with your charging interfaces?
Our stations are compatible with CCS1, CCS2, GB/T, and CHAdeMO standards, supporting the vast majority of mainstream electric vehicles worldwide.
Can the system operate in extreme weather conditions?
Yes, our devices are tested for temperatures ranging from -20°C to 55°C and hold up to IP65 protection ratings, making them suitable for heat, cold, dust, and high humidity.
Does the energy storage system help with operating costs?
Absolutely. The system supports peak-shaving and valley-filling strategies, allowing you to store energy when rates are low and use it during peak pricing, significantly optimizing your return on investment.
What is the expected service life of the system?
The overall system lifespan is 8–10 years. The storage batteries are designed for over 3,000 cycles, ensuring long-term reliability with minimal maintenance.
Can the system be monitored remotely?
Yes, we provide a cloud-based platform that supports real-time monitoring, remote diagnostics, and instant alerts to ensure continuous operation.
Is professional installation required for these units?
While floor-mounted chargers require basic wiring and grid connection, our mobile energy storage units are designed for plug-and-play use with no major civil work required.