❓ Frequently Asked Questions
What charging interfaces are compatible with this system?
The system is compatible with CCS1, CCS2, GB/T, and CHAdeMO, supporting most mainstream EVs worldwide.
How does the system respond to grid instability or power outages?
It is equipped with energy storage and backup capabilities. It automatically switches power sources during outages to ensure continuous operation.
Is the system suitable for extreme outdoor environments?
Yes, the devices offer up to IP65 protection level and are tested for temperatures ranging from -20°C to 55°C, making them suitable for heat, cold, dust, and humidity.
Can the system be monitored remotely?
Yes, the system supports cloud-based platforms, enabling real-time monitoring, remote diagnostics, and instant alerts.
Does the storage system help in reducing electricity costs?
Absolutely. It supports peak-shaving and valley-filling strategies to reduce power bills by utilizing stored energy during peak rate periods.
What is the expected service life of the charging and storage units?
The system lifespan is approximately 8–10 years. The storage batteries support over 3000+ cycles, offering long maintenance intervals.